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Support - EBSCO Help

Why are my patrons receiving an “Error Stream problem” message on Android devices when they try to download an EBSCO eBook?

This error message occurs when Android users access EBSCO eBooks via EZProxy and try to download an eBook.

To resolve this, add the line below to your EZProxy config.txt file and then restart EZProxy:

NeverProxy rps2images.ebscohost.com

This will tell EZProxy not to rewrite the links for the site that appears to host the e-book content for EBSCO.