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Support - EBSCO Help

Why am I unable to read PDF eBooks in the eBook Viewer in Safari?

If you are running the Safari browser in Incognito mode on your iOS device or desktop, you may be unable to read PDF eBooks online at this time.

It is recommended that you disable Incognito mode on your browser while reading eBooks online. You may also choose to download and install the EBSCO eBooks app from the iTunes app store.

See also:

How to Use the EBSCO eBooks App - FAQs