Some usage files downloaded from a platform provider's report interface may not be formatted appropriately for loading into Usage Consolidation. Below you will find instructions on what needs to be changed within a usage file for this platform.
Error: “The report "Database Report 1 Total Views, Searches", COUNTER version "4", is not currently able to be processed”.
If you receive this error when loading a Database Report 1 from Films on Demand (Films Media Group), take a closer look within the file:
Summary of the issue:
Click here to view instructions for formatting a usage file for Films on Demand.