Some usage files downloaded from a platform provider's report interface may not be formatted appropriately for loading into Usage Consolidation. Below you will find instructions on what needs to be changed within a usage file for this platform.
Error: “Invalid file contents”.
If you receive this error when loading a Database Report 2 from Factiva.com (Factiva), take a closer look within the file:
SUMMARY OF ISSUE:
Invalid file contents
Click here to view instructions for formatting a usage file for Factiva.com.