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Minimum Browser Requirements for EBSCO Interfaces

EBSCO is committed to providing our customers with the best products and services, utilizing the latest available technologies. For this reason, we are adopting the following updated browser support policy.

General Requirements

The Minimum Browser Requirements for EBSCO interfaces are as follows:

Internet Explorer 10.0 or later
FireFox Latest version plus one previous version
Safari Latest version plus one previous version
Google Chrome Latest version plus one previous version
Other JavaScript, Cookies Enabled, DOM Storage

The recommended screen resolution for EBSCOhost is 1024 x 768. See first note below for exceptions.

How do I update my browser?

 

EBSCO eBooks Requirements

The minimum Browser and Operating System requirements for reading EBSCO eBooks online are as follows:

Internet Explorer 11.0 or later
FireFox Latest version plus one previous version
Safari 11.0 or later
Google Chrome Latest version plus one previous version
iOS 11.0 or later
Other JavaScript, Cookies Enabled, DOM Storage

 

EPUB Format EBSCO eBooks

EPUB titles are not viewable on versions of Internet Explorer older than IE 9. This is primarily because the EPUB format is based on XHTML technology, and versions older than IE 9 do not support XHTML. Currently, only a small number of our customers still run IE browsers older than IE 9.

If you attempt to view an EPUB format eBook, we will display a list of recommended browsers so that you can upgrade your browser and view the book. 

If you use IE and are running  an older version, you can download the latest version on Microsoft's website:

http://windows.microsoft.com/en-US/internet-explorer/download-ie

For Adobe Acrobat Reader Browser Requirements and settings for all supported browsers, click here.

See also:

 

Interface Specific Requirements include (but are not limited to):

Nursing Reference Center, Rehabilitation Reference Center, and Patient Education Reference Center

  • The recommended screen resolution for Nursing Reference Center (NRC), Rehabilitation Reference Center (RRC), and Patient Education Reference Center (PERC) is 1280 x 1024.

Holdings Management Usage Consolidation

  • EBSCOadmin Holdings Management supports Internet Explorer 11.0 or higher in addition to the FireFox and Google Chrome versions listed above.

Notes:

  • Adobe Flash Player 10.0 or later is required to use Text-To-Speech on interfaces in which it is available.

  • Internet Explorer users should turn off Compatibility View by clicking the button next to the web address bar in their browser. Compatibility View may cause some areas of EBSCO interfaces to not display correctly.

  • Windows 8.0/8.1 users should use the desktop version of Internet Explorer to view PDFs in the Viewer. The Metro version of Internet Explorer does not support Adobe Reader plug-ins that allow viewing of PDFs.

  • Safari users note: When using EBSCO interfaces, Private mode is not supported in Safari on iOS and macOS. The EBSCO platform installs a local storage item for security purposes related to publisher agreements and Safari will not accept it in Private mode. Another browser will need to be used.

  • You can test for the version of Java installed on your computer at the following web site: JavaTester.org.