Skip to main content
Support - EBSCO Help

Minimum Browser Requirements for EBSCO Interfaces

EBSCO is committed to providing our customers with the best products and services, utilizing the latest available technologies. For this reason, we are adopting the following updated browser support policy.

General Requirements: 

The Minimum Browser Requirements for EBSCO interfaces are as follows:

Internet Explorer 10.0 or later
FireFox Latest version plus one previous version
Safari Latest version plus one previous version
Google Chrome Latest version plus one previous version
Other JavaScript, Cookies Enabled, DOM Storage

 

The recommended screen resolution for EBSCOhost is 1024 x 768. See first note below for exceptions.

How do I update my browser?

Interface Specific Requirements include (but are not limited to):

Nursing Reference Center, Rehabilitation Reference Center, and Patient Education Reference Center

  • The recommended screen resolution for Nursing Reference Center (NRC), Rehabilitation Reference Center (RRC), and Patient Education Reference Center (PERC) is 1280 x 1024.

Notes:

  • Adobe Flash Player 10.0 or later is required to use Text-To-Speech on interfaces in which it is available.

  • Internet Explorer users should turn off Compatibility View by clicking the button next to the web address bar in their browser. Compatibility View may cause some areas of EBSCO interfaces to not display correctly.

  • Windows 8.0/8.1 users should use the desktop version of Internet Explorer to view PDFs in the Viewer. The Metro version of Internet Explorer does not support Adobe Reader plug-ins that allow viewing of PDFs.

  • Safari users note: When using EBSCO interfaces, Private mode is not supported in Safari on iOS and macOS. The EBSCO platform installs a local storage item for security purposes related to publisher agreements and Safari will not accept it in Private mode. Another browser will need to be used.

  • You can test for the version of Java installed on your computer at the following web site: JavaTester.org.