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Support - EBSCO Help

How can I contact technical support for EBSCO eBook purchases through Mackin?

Customer Service

For questions related to: accessing and using, placing orders, requesting title lists or quotes, discussing cataloging specifications
Toll-free Phone: 800-245-9540

eServices (Technical Support)

For questions related to: accessing and using MackinVIA, order fulfillment, authentication/integration, new EBSCO customer set-up, expanded technical support
Toll-free Phone: 800-245-9540

Hours of Operation
Monday through Friday
7:30 a.m. - 5:00 p.m. Central Time


How-to videos for MackinVIA: