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Support - EBSCO Help

Why am I prompted to confirm I am an interactive user or log in again while reading an eBook online?

In cases where a user is turning eBook pages too fast while reading online, the EBSCOhost system may interpret the page turns as a computer automatically collecting the eBook text.

If this happens, the following message is displayed:

Your session breached one of the system’s security requirements. Security restrictions are intended to prevent e-books from being harvested by automated tools, which consume e-books in their entirety at a rapid pace.
Please enter the characters shown below; we apologize for any inconvenience:

To return to the eBook, enter the displayed characters in the field provided and click Continue Reading.

 

In some instances, certain actions may trigger a security violation message.

If this happens, the following message is displayed:

Your session breached one of the system’s security requirements. Security restrictions are intended to prevent e-books from being harvested by automated tools, which consume e-books in their entirety at a rapid pace.
Your access has been suspended. Please log back in. We apologize for any inconvenience. Please visit our support site or contact your administrator for further information.

Please log back in to resume reading the eBook.