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EBSCO eBooks Rapid MARC Delivery Service – FAQs for GOBI customers

I'm a GOBI customer; how do I control my EBSCO eBook MARC record settings?

Libraries who purchase EBSCO eBooks through GOBI can work with our Customer Satisfaction team to opt in to use this service or change their settings by contacting

If I start using this new EBSCO eBooks Rapid MARC Delivery Service, does that impact my existing OCLC Collection Manager holdings?

No. This new service will only deliver MARC records for new perpetual orders of eBooks, new eBook subscription orders, and quarterly additions to EBSCO eBooks subscriptions. EBSCO will continue to communicate your holdings to OCLC exactly as we do today, and your holdings in OCLC will not be impacted by the delivery of MARCs by EBSCO. OCLC will still be key in managing your EBSCO MARC records, as OCLC will be the only system to provide updates to existing MARC records, MARC records for your DDA collections, MARC deletes for your EBSCO eBooks subscriptions, and customizations for your MARC records.

What MARC record formats will be available through the new service?

EBSCO's eBook MARC record delivery service will offer libraries a choice of receiving MARC records in MARC-21 or MARCXML format, with MARC-8 or UTF-8 encoding. Examples of each type of record are linked here:

What is the difference between MARC-21 and MARCXML?

Both MARC options convey benefits, which the IFLA (International Federation of Library Associations and Institutions) defines on this page:

  • MARC 21 is the product of the integration of USMARC, UKMARC and CANMARC (Canadian MARC). It is the most extensively used MARC format in the world and a de facto standard. It has been designed to be both a production format and an exchange format.

  • MARCXML is a Document Type Definition (DTD) describing the MARC 21 format in XML. MARCXML is used in many applications at the Library of Congress and in OCLC WorldCat and was designed to assist the evolution of bibliographic formats towards XML, while maintaining compatibility with existing bibliographic data.

What are the specifications for character sets?

Our MARC solution offers characters in either MARC-8 character set, or UTF-8 character set. The Library of Congress outlines the differences on this page:

  • MARC-8: MARC-8 was introduced in 1968 with the beginning of the use of the MARC format. Over the years it has grown to include code points for a large repertoire of characters including Latin, Cyrillic, Arabic, Hebrew, and Greek scripts and over 15,000 characters used in writing Chinese, Japanese and Korean. The MARC-8 encoding is derived primarily from a collection of international standard character sets. This extensive repertoire is adequate for many library environments. No further additions will be made to it.

  • UTF-8: Alternatively, the Universal Character Set (UCS or ISO/IEC 10646) encoding may be used. Its first version was published in 1993. As the name implies, the UCS aims to provide, in a single system, code points for the characters of all written languages. At present it includes over 100,000 characters used in dozens of scripts. ISO/IEC 10646 was developed in conjunction with the Unicode Consortium, an international group of industries, educational institutions, government agencies, etc. With the constantly growing adoption of the UCS/Unicode standard it will become a preferred option also for libraries.

How will I know when I have new MARC records?

We recommend that GOBI customers provide email addresses for receiving notifications when new MARC records are available for their library. The email will be delivered to those recipients and will include a link to directly download the MARC records, which is active for 7 days.

How long do I have access to my previously-delivered MARC records?

Customers who receive MARC record delivery notification emails will be able to download those MARC records using the link in the email for 7 days. After 7 days, that link becomes inactive for security purposes, but customers may still receive their MARC records by contacting

When will EBSCO begin delivering MARC records for my EBSCO eBooks and audiobooks?

This functionality is currently in development and we expect to release it to customers in October 2018. Until the new service is released, customers should continue to utilize OCLC Collection Manager to receive MARC records.

What customizations can I apply to the eBook MARC records EBSCO will deliver?

Customers may choose their preferred output and encoding for the eBook MARC records EBSCO will provide.  Additional customizations such as specifying a proxy should be configured in OCLC Collection Manager and will be included in the records delivered by OCLC.