Not all audiobook titles have chapters, meaning the actual chapters in some books do not line up with the files for audio. In this case, the content selection menu in the app should say Track 1, Track 2, etc. for non-chaptered audio instead of Chapter 1, Chapter 2, etc.
If you find this is not the case, we are happy to investigate and resolve. Please have your institution's librarian or administrator contact us.
How do I download EBSCO Audiobooks?