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Support - EBSCO Help

iG Library (iG Library) - Usage Consolidation

Some usage files downloaded from a platform provider's report interface may not be formatted appropriately for loading into Usage Consolidation. Below you will find instructions on what needs to be changed within a usage file for this platform.

ERROR MESSAGE:

“You’ve selected iG Library as your platform, but you’ve uploaded iGLibrary.”

If you receive this error when loading a Book Report 1 and Book Report 2 from iG Library (iG Library), take a closer look within the file:

SUMMARY OF ISSUE:

Invalid file contents

Click here to view instructions for formatting a usage file for iGLibrary.