Skip to main content
Support - EBSCO Help

Web of Science (Thomson Reuters) - Usage Consolidation

Some usage files downloaded from a platform provider's report interface may not be formatted appropriately for loading into Usage Consolidation. Below you will find instructions on what may need to be changed within a usage file for this platform.

ERROR MESSAGE:

Unable to process file

If you receive this error when loading Database Report 2 from Web of Science (Thomson Reuters), take a closer look within the file:

SUMMARY OF ISSUE:

Invalid file contents.

Click here to view instructions for formatting a usage file for Web of Science (Thomson Reuters).

 

.