Some usage files downloaded from a platform provider's report interface may not be formatted appropriately for loading into Usage Consolidation. Below you will find instructions on what may need to be changed within a usage file for this platform.
Unable to process file
If you receive this error when loading Database Report 2 from Web of Science (Thomson Reuters), take a closer look within the file:
SUMMARY OF ISSUE:
Invalid file contents.
Click here to view instructions for formatting a usage file for Web of Science (Thomson Reuters).