Some usage files downloaded from a platform provider's report interface may not be formatted appropriately for loading into Usage Consolidation. Below you will find instructions on what needs to be changed within a usage file for this platform.
Error: “You’ve selected Silverchair as your platform, but you’ve uploaded JAMA Network Reader”.
If you receive this error when loading a Journal Report 1 from Silverchair (American Medical Association (JAMA)), take a closer look within the file.
Summary of the issue:
“You’ve selected Silverchair as your platform, but you’ve uploaded JAMA Network Reader.”
Click here to view instructions for formatting a usage file for Silverchair.