Some usage files downloaded from a platform provider's report interface may not be formatted appropriately for loading into Usage Consolidation. Below you will find instructions on what needs to be changed within a usage file for this platform.
Error: “Unable to process file”.
If you receive this error when loading a De Gruyter Online (Walter de Gruyter) Database Report 2, take a closer look within the file.
Summary of issue:
Click here to view instructions for formatting a usage file for De Gruyter Online