Some usage files downloaded from a platform provider's report interface may not be formatted appropriately for loading into Usage Consolidation. Below you will find instructions on what needs to be changed within a usage file for this platform.
“Unable to process file.”
If you receive this error when loading a Database Report 2 from De Gruyter Online (De Gruyter), take a closer look within the file:
SUMMARY OF ISSUE:
Invalid content in “Access Denied Category”.
Click here to view instructions for formatting a usage file for De Gruyter Online DB2 (R4).