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Support - EBSCO Help

Credo Reference (Credo Reference) - Usage Consolidation

Some usage files downloaded from a platform provider's report interface may not be formatted appropriately for loading into Usage Consolidation. Below you will find instructions on what needs to be changed within a usage file for this platform.

Error: You’ve selected Credo Reference as your platform, but you’ve uploaded.

If you receive this error when loading a Book Report 2 from Credo Reference, take a closer look within the file.

Summary of the issue:

Invalid platform name

Click here to view instructions for formatting a usage file for Credo Reference.