Some usage files downloaded from a platform provider's report interface may not be formatted appropriately for loading into Usage Consolidation. Below you will find instructions on what needs to be changed within a usage file for this platform.
“You’ve selected Credo Reference as your platform, but you’ve uploaded.”
If you receive this error when loading a Book Report 2 from Credo Reference (Credo Reference), take a closer look within the file:
SUMMARY OF ISSUE:
Invalid platform name
Click here to view instructions for formatting a usage file for Credo Reference BR2 (R4).