Skip to main content
Support - EBSCO Help

CAIRN (CAIRN) - Usage Consolidation

Some usage files downloaded from a platform provider's report interface may not be formatted appropriately for loading into Usage Consolidation. Below you will find instructions on what needs to be changed within a usage file for this platform.

ERROR MESSAGE:

“The report 'Rapport sur les revues 1', COUNTER version '2', is not currently able to be processed.”

If you receive this error when loading a Journal Report 1 from the CAIRN (CAIRN), take a closer look within the file.

SUMMARY OF ISSUE:

Invalid file content

Click here to view instructions for formatting a usage file for CAIRN.