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Support - EBSCO Help

Setting up On The Shelf (OTS) for NoveList Products

On The Shelf shows your patrons real-time holdings information for your library. The OTS feature can be added to your NoveList database, NoveList Select, or LibraryAware accounts. Click here to learn more about the On The Shelf feature.

Follow these steps to enable On The Shelf in your library's NoveList, NoveList Select, and/or LibraryAware accounts:

  1. Check the table below to see the current status for the vendor/ILS. If your vendor is not listed, they do not currently have an applicable web services API for us to use. If you would like OTS information to send to your ILS vendor, please contact NoveList Select support at
    Vendor ILS Real-time status with OTS? Example with NoveList Select
    Innovative Sierra Yes Encore
    Polaris Yes Polaris Power PAC
    SirsiDynix Symphony Yes Enterprise (Coming Soon)
    eLibrary (Coming Soon)
    Horizon Yes HIP (Coming Soon)
    Evergreen Evergreen Yes Evergreen

    OTS is dependent on your underlying ILS, not your catalog. OTS can be added to discovery layers like those listed below, if the ILS supports OTS:
    • Bibliocommons
    • EBSCO (EDS)
    • Serials Solutions
    • VuFind
  2. Review the information that the NoveList Select support team will need:
  3. Once you have the necessary information, please email us at with a subject of “OTS Configuration - <your ILS> - <your library name>.” Contact us at if you need any assistance with this.  We will guide your through this process.
  4. The NoveList Support team will handle the connection and work with you to complete the setup. If we require an ILS export for your library’s vendor, the instructions for getting the export are available here.

We are only aware of an available web services API for the ILS vendors listed.  If you know that an API is available for an ILS vendor, feel free to contact us at  If the API is available, then some work may be required of our Support team, before you can be configured with the OTS feature.

Information needed for OTS Setup

The information needed to enable On the Shelf (OTS) depends on your ILS backend.  Please review the list provided for your library’s ILS and send the information requested to with a subject of “OTS Configuration - <your ILS> - <your library name>.”

Innovative (III)


  • The ILS export specified here.
  • An API key and client secret.  You can enter our internal email address <> into your system for us to receive this information automatically. To generate the API key:
    • Navigate to your admin area and click "Sierra API Keys"
    • Click Create New
    • Enter a client name
    • For the client email address, enter:
    • Click "Generate API Key"
  • The number of records we should expect to find in your system. This can be a rough estimate. We are interested in the number of records that have an ISBN, itemID (may also be referred to as barcode id or inventory id), bibrecordID (may be referred to as control number or control identifier) associated with it.


  • The ILS export specified here.
  • API credentials:
    1. The URL to the Polaris API (example:
    2. An API Key (example: 8DDD067-D55B-46AA-9FB0-849675967BAB)
    3. An API Username
    4. A staff account user name (account needs Polaris admin permissions)
    5. A staff account user password
    6. The windows domain of that account (Note: We have had some difficulty getting this value. One way to guarantee we get the right value is to send us a screenshot of the About page in the Polaris staff client.)
    7. The number of records that are in your collection.  The harvesting service should pull all records that have an ISBN, itemID (barcode or inventory ID), and a bibrecordID (ILS control number).  This is optional and we only ask in case there are issues.  If this is difficult to obtain, please skip this.


  • The client ID of the Symphony API.
  • Web service URL (example:
  • Request that SirsiDynix ensures that the web service is enabled and that the client ID has access.
  • The ILS export specified here.


  • The client ID of the Horizon API.
  • Web service URL (example:
  • Request that SirsiDynix ensures that the web service is enabled and that the client ID has access.
  • The ILS export specified here.
  • The ILS export specified here.
  • Note: There is an Evergreen API that supports automatic harvesting of your collection. However, we were unable to obtain a complete harvest for any customers during the testing of this functionality, as Evergreen’s Web Services API was not built for such a wide-scale application. We discourage Evergreen customers from utilizing this feature for collection harvesting.