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Support - EBSCO Help

Flipster - Frequently Asked Questions

Q. What is Flipster?
A. Flipster is a next-generation digital magazine distribution service which lets users can access their favorite magazines from a variety of publishers through their local libraries. Accessible via a web browser or custom apps made specifically for Apple devices, Android devices, and the Kindle Fire tablet, with Flipster users can download magazines to read offline, anytime, anywhere.

Q. Do I need to pay for this service?
A. No, this service is free courtesy of your public library.

Q. Are back issues available?
A. Yes, back issues are available.

  • To access back issues on your desktop or laptop computer, open the most recent issue of a magazine and select the All Issues menu item in the right column to see all available issues.

  • To access back issues on your mobile device, tap on the info info icon icon associated with the magazine you are interested in. From the Details Screen, you can browse all available back issues. (Available now in iOS, coming soon in Android)

Q. Do I need a mobile app to view magazines on my mobile device?
A. No, using your mobile browser, you can access Flipster and read magazines from your mobile device with an internet connection or 3G/4G connection.

Q. Is there a mobile app I can use with Flipster?
A. Currently, we offer a mobile app for Apple devices, Android devices, and Kindle Fire tablets. It can be downloaded from the iTunes App store, Google Play Store and from this FAQ for the Kindle Fire.

Q. I’m having trouble. Where can I find help?
A. To contact Technical Support, click here.

Q. Can I search within a magazine?
A. Yes, both the desktop and mobile versions of Flipster support keyword searching within a magazine. You can also search across all issues accessing the contents gallery feature. There is currently no search feature on the mobile app.

Q. What is the Contents Gallery?
A. The Contents Gallery allows you to view the table of contents for all available issues of a magazine when using Flipster on your desktop or laptop computer.

To use the Contents Gallery:

  1. Select All Issues from the viewer menu and click Contents Gallery from the resulting menu pane.

  2. Click the View button. A new Contents Gallery window opens allowing you to page through the table of contents from all issues available.

  3. Click on a feature or article to go directly to that page.

Note: The Contents Gallery is not accessible when using Flipster on a mobile device. However, the Mobile Viewer does offer the ability to view the Table of Contents and All Issues for the title being viewed.

Q. Can I print from a magazine?
A. Yes, printing is available when reading a magazine on a computer, but not from a mobile device or the mobile app. The print button is located towards the bottom of the right-hand menu when viewing a magazine on a computer. The available print options are determined by the publisher. You may be able to print a single page, a range, or none at all.