If you received the "Network error" message (shown below) when trying to use the Text-to-Speech feature, this could be due to the fact that your institution may need to add an IP range and/or domains to their whitelist to allow full, unrestricted access to this resource.
The specific IP range and domains have been provided below:
Please also note the following:
You do not need to open any additional ports for the Text-to-Speech tool.
You do not need to add http:// or https:// to the domain.
No EZproxy config file changes are needed as the new Text-to-Speech tool does not require additional authentication.
Other network issues may have triggered this error, so please work with your institution to troubleshoot.
For a complete listing of IP's and domains that may need to be added to your institution's firewalls/proxies to ensure unrestricted access to EBSCOhost resources, please select the link below to the corresponding FAQ:
EBSCO Domains for Firewalls, Proxy Servers, and Whitelists
Note: At this time, streaming of text-to-speech reading selections are not logged as a transaction in usage statistics. However, when a text-to-speech MP3 of an article is downloaded it is logged as a transaction in usage statistics.