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Support - EBSCO Help

Why is EBSCOhost Connection not IP Authenticating in Internet Explorer 9?

If you are unable to IP authenticate using EBSCOhost Connection within IE 9, you will need to add as a Trusted Site. Please see the instructions below:

  1. Open Internet Explorer 9.

  2. Select Tools > Internet Options in the tool bar.

  3. Within the Internet Options pop-up window, select the Security tab.

  4. Select the Trusted Sites zone option (green checkmark graphic).

  5. Select the Sites button.

  6. Within the next pop-up, enter the text below in the Add this website to the zone: text box:

  7. Select the Add button (Note: make sure that the check box corresponding to Require server verification (https:) for all sites in this zone is un-checked.)

  8. Select the Close button and then the OK button within the pop-ups closing the windows.