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EBSCO's Commitment to PDF Quality

PDF Quality improvements are the primary focus of our Editorial Department. EBSCO strives to continuously improve the quality and richness of our full text content and the scanning of our PDFs. As a result of this, we haven taken several steps across EBSCO, including:  

  • Creation of a Dedicated Quality Control Scanning Team to review every page and every issue scanned.

  • Creation of an enhanced Image Quality Criteria Guide to ensure standard quality assurance across all QC engineers.

  • Significant investments into our scanning hardware and software infrastructure to optimize quality and efficiency.

  • Enhanced collaboration between the Customer Satisfaction Support teams and the Editorial teams focused on faster communication of issues and issue resolution.