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New EBSCOadmin Standard Usage Reports - FAQs

We are excited to announce that enhanced Standard Usage Reports are available via EBSCOadmin.

Requesting reports is now easier than ever as you have access to a newly designed, more intuitive interface similar to other recently released or updated reporting options. The FAQs below addresses questions about this update.

Does this change affect all reporting in EBSCOadmin?

No. This change does not affect any reports other than the “Standard Reports” section available under the Reporting tab in EBSCOadmin (i.e. COUNTER 4, Flipster, Full Text Finder). An overview video is available to learn about using this new functionality.

Overview of Reports and Statistics

Will you offer training session on using the new reporting system?

Yes! EBSCO offers free training for customers on using EBSCOadmin and our reporting system. Click here to view sessions offered by our worldwide training team.

How far back are the new reports available?

There is no change from the previous Standard Reports. You are able to run reports for the current year and two (2) previous years.

Will I still be able to run the same reports as I have in the past?

Yes, most of the same reports are available.  There are a few exceptions where we have consolidated reports, or the report is still under development. Those include:

  • Session reports are no longer a standalone report. Session counts are available as part of the Database Usage Report or the Interface Usage Report.

  • IP and Browser/Device are now available in a single reports called Login Activity.
  • Added Personal User reporting for customers who have the parameter enable in EBSCOadmin.
  • Personalization Activity Report is currently under development for the next phase.
What new features are available with Standard Reports?

The available reports have been streamlined to provide customers with the most valuable information for assessing and reporting on the usage of your collections. Feature enhancements include:

  • Enhanced filtering: The maximum limit of 10 is now removed from the database and interface filters, search by database/interface has been added to the filter for easier selection and EDS customers will now be able to exclude Partner Databases from reports.
  • Expansion of report parameters: Include, but are not limited to, the addition of Interface to the Database and Title reports, the addition of Profile to the Interface report, and the addition of Interface/Site/Group to both the Login Report and the Link Activity report. 
  • Addition of key data: Reports now offer several new metrics, including improved alignment with COUNTER standards. Updates include:
    • Total Requests (Sum of Full Text Requests, Abstract Requests, and Linkout Requests)
    • Total Linkouts (SmartLinks, CustomLinks)
    • Addition of Search Click Counts to Interface Usage Reports
    • Addition of Flipster Downloads and Online Views
    • Login Activity report has been expanded to include usage by login method.
    • Searches will now be differentiated between native and federated/automated searches.
  • Update of the Graphical Report to an interactive and dynamic Analytics report.

I currently receive automatic emails every month with my usage statistics. Will this change?

Any previously scheduled reports will no longer be sent. All customers who want to receive emailed usage reports on a recurring basis will need to set up new scheduled reports now that the new system has been released. Information is available in training sessions and documentation to help you with this transition. Customer Support is also be able to assist you.

Click to view the Scheduled Reports tutorial.