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EBSCOadmin - Session Usage Report

The Session Usage Report reflects the number of unique visits to an EBSCO interface (EBSCOhost, Consumer Health Complete, Literary Reference Center, etc.) during a selected time period.

To run a session usage report:

  1. Log in to EBSCOadmin at

  2. Click Reports & Statistics in the tool bar at the top of the screen.

  3. Click Standard Reports under EBSCOhost/EDS.

  4. Click the Usage Reports sub-tab.

  5. Select Option – Select Session.

    Session Usage Report

  6. Level – The level of detail to report. Select one: Site, User Group, or Profile.

  7. Period to Show – In the Date Range "from" and "through" drop-down lists, select a time period for the report. (Note: Hourly statistics are based on US Eastern Standard Time.)

  8. Display by – Where the Display by field appears, you can choose to display the data by Month, which provides the details for each month in the period, or you can select Year, which displays the annual totals. Defaults to Month.

  9. Fields to Show:

    • Sessions – The number of times an EBSCOhost product is accessed. If a user has an active session in the EBSCOhost interface, then clicks the Select Service Tab and chooses another interface, a new session transaction will be logged.

    • Average Length of Session – Duration of the session represented in minutes.

    • Searches – The total number of searches logged. When an EBSCO user looks up data, this look-up is registered as a search. Searches can be broken down by Site, User Group or Profile.

    • Total Full Text Requests – The sum of all Full Text requests made while within an EBSCO interface.

    • PDF Full Text Requests – The total number of PDF requests logged.

    • HTML Full Text Requests – The total number of HTML Full Text requests logged. EBSCO tracks, by logging clicks on the HTML Full Text link from within a citation, when a user chooses to view the HTML full text article.

    • Image/Video Requests – The total number of times that images (or videos, when available) were accessed from the Image/Video Collections.

    • SmartLink Requests – Links from EBSCOhost citations in non-full text databases to matched full text articles in other EBSCOhost databases; or linked full text requests to EJS (Electronic Journal Service) and CrossRef.

    • CustomLink Requests – The total number of times users clicked on CustomLinks. Custom Links technology provides direct links from EBSCOhost journal citations to a customer’s Web-based OPAC (Online Public Access Catalog), ILL, Document Delivery Services, and search engines from other vendors.

    • Abstract Requests – The total number of times requests for abstracts were logged.

  10. Sort Report by – From the drop-down list, select how the report should be sorted. (The Fields to Show selections are listed.)

  11. Format – Select an output format for the report: HTML, comma delimited, or tab delimited. Comma delimited files output in Microsoft Excel .csv format, and can be read by many spreadsheet programs.

  12. Lines Per Page – Enter the number of lines per each page of the report. Defaults to 25 lines per page.

  13. Click Show Report, Email Report, Schedule Report, or Save Report.

Sample Session Usage Report (in HTML output format)

Session Usage Report


  • A Session Login Session Count shows the number of sessions that are initiated. This should be the same number of unique logins.

  • A Product Session Count shows the number of times a database was searched during a session. This is calculated at the product level as opposed to the overall session level. For example, if an institution has 20 databases in its profile, but only two are searched during a user’s visit, a Product Session Count would be logged for only the two searched databases, and not the other 18.