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Support - EBSCO Help

What do I do if I am missing the PDF (Portable Document Format), comma-delimited ASCII, or Microsoft® Excel formats of a report on EBSCONET?

If you are missing a report file, EBSCO Customer Satisfaction can help you resolve this issue:


Phone: (800) 758-5995, option 2 (US/Canada), +800-3272-6000 (International Toll-Free), +1-978-356-6500, option 6 (International Toll).

Customer Satisfaction is available Monday through Friday.

Note: Please wait for our response before re-requesting the report. When a report is requested, any previous information is purged; therefore, we must wait until the new report request is available to proceed.