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Support - EBSCO Help

How do I install and authenticate the DynaMed Plus app on my mobile device?

The FAQs on this page detail how to install and authenticate the DynaMed Plus app. For information on how to use the app after you've installed it, please see: Using the DynaMed Plus app - FAQs .

 

Q. What are the mobile device requirements for the DynaMed Plus app?

The DynaMed Plus App for Apple iOS devices requires:

  • Any iPhone® or iPad® or iPod touch® running iOS 7.0 or higher
  • Requires at least 800MB of memory

The DynaMed Plus App for Android devices requires:

  • Any Android device running Android 4.0 or higher
  • Requires at least 800MB of memory

 

Q. How do I download and authenticate the app on my device?

To use the DynaMed Plus app, you must first create a remote (personal) account from within the DynaMed Plus interface. After creating a personal account, download the DynaMed Plus app from the iTunes or Google Play app store and then authenticate using your personal account user name and password.

Note: It is recommended that you are on a Wi-Fi connection for the initial download of DynaMed Plus content as well as when updates become available.

To download and authenticate the DynaMed Plus app:

  1. Download the free DynaMed Plus app from the iTunes App store/Google Play.

  2. Access DynaMed Plus from your institution (hospital, library, etc.).

  3. Click on the Get the DynaMed Plus Mobile App link in the Spotlight area.

  4. Enter your e-mail address and click Send.

    An authentication link is e-mailed to you.

  5. Open the e-mail from your mobile device and tap the authentication link to authenticate the app.

    Note: If you do not tap the authentication link in the e-mail within 48 hours you will need to request a new authentication key from within DynaMed Plus.

  6. The DynaMed Plus App opens on your device and begins the initial content download.

 

Q. Can I install the DynaMed Plus app on multiple devices?

Yes. Your personal user credentials can authenticate the DynaMed Plus app on up to three separate devices.

 

Q. Can I use the DynaMed Plus app offline?

After installing the app and downloading the DynaMed Plus content, the app can be used offline without a wireless signal. A wireless signal is required to perform updates to the DynaMed Plus content when updates become available.

 

Q. Does the DynaMed Plus app authentication expire?

Your personal user credentials will authenticate the app for 12 months. After that time, the app will prompt you to reenter your active credentials.

 

See also:

Using the DynaMed Plus Mobile App - FAQs