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Support - EBSCO Help

How do I install and authenticate the DynaMed Plus app on my mobile device?

The FAQs on this page detail how to install and authenticate the DynaMed Plus app. For information on how to use the app after you've installed it, please see: Using the DynaMed Plus app - FAQs.

 

Q. What are the mobile device requirements for the DynaMed Plus app?

The DynaMed Plus App for Apple iOS devices requires:

  • Any iPhone® or iPad® or iPod touch® running iOS 9.3 or higher
  • Requires at least 800MB of memory when installed with images
    -OR-
    Requires at least 400MB of memory when installed without images

The DynaMed Plus App for Android devices requires:

  • Any Android device running Android 5.0 or higher
  • Requires at least 800MB of memory when installed with images
    -OR-
    Requires at least 400MB of memory when installed without images

 

Q. How do I download and authenticate the app on my device?

Begin by downloading the DynaMed Plus app from the iTunes or Google Play app store. After downloading, there are two ways to authenticate the app.

  1. Use your Personal Account to authenticate the app.

    After you log in, you are prompted to Install with Images or Install without Images. Installing without images allows you to install the content on your device while saving space on your device. Images are displayed on demand when connected to the internet.
    • Don’t have a Personal Account? Create one by going to your institution’s instance of DynaMed Plus and select the Sign In/Create Account link in the top right hand corner of the screen.

  2. Send yourself an Authentication Key from within DynaMed Plus.

    To authenticate the DynaMed Plus app with an Authentication Key:

    • On the DynaMed Plus interface on your computer, click on the Get the DynaMed Plus Mobile App link in the Spotlight area.

    • Enter your e-mail address and click Send.

      An authentication link is e-mailed to you.

    • Open the e-mail from your mobile device and tap the authentication link to authenticate the app.

      Note: If you do not tap the authentication link in the e-mail within 48 hours you will need to request a new authentication key from within DynaMed Plus.

    • The DynaMed Plus App opens on your device and you are prompted to Install with Images or Install without Images. Installing without images allows you to install the content on your device while saving space on your device. Images are displayed on demand when connected to the internet.

Note: It is recommended that you are on a Wi-Fi connection for the initial download of DynaMed Plus content as well as when updates become available.

 

Q. Can I install the DynaMed Plus app on multiple devices?

Yes. Your Personal Account credentials can authenticate the DynaMed Plus app on up to three separate devices.

 

Q. Can I use the DynaMed Plus app offline?

After installing the app and downloading the DynaMed Plus content, the app can be used offline without a wireless signal. A wireless signal is required to perform updates to the DynaMed Plus content when updates become available.

 

Q. Does the DynaMed Plus app authentication expire?

Your Personal Account credentials will authenticate the app for 6 months. After that time, the app will prompt you to reenter your active credentials.

 

See also:

Using the DynaMed Plus Mobile App - FAQs